WORKSHOP TERMS, REFUND & CANCELLATION POLICY

Bangalore Workshop (NSK Centre)

This Policy applies to all participants registered for workshops conducted by Tāla Education Private Limited in Bangalore, including Residential and Non-Residential variants.

1. Communication

All official communication, cancellation notices, refund requests, or grievances must be submitted in writing to:

Email: info@talaeducation.com
Phone: Official Office Number of Tāla Education

Verbal communication shall not constitute formal notice.

2. Cancellation Policy

All cancellation requests must be submitted at least 7 (seven) calendar days prior to the workshop commencement date.
Cancellation requests submitted within 7 days of the workshop date will attract mandatory deductions.

Deductions Within 7 Days of Engagement

If cancellation is requested within 7 days prior to the workshop:

A minimum of 30% of the total workshop fee shall be retained towards:

Registration kit and workshop materials
Printed resources
Pre-ordered meals
Accommodation bookings (if residential)
Administrative processing costs

For Residential participants, accommodation and meal bookings are non-refundable once confirmed.

3. No Refunds After Event Commencement

Refunds requested on the day of the event or after the event date will not be entertained.
No refunds shall be issued for non-attendance without prior written cancellation.

4. Refund Requests After Attending Day 1

If a participant attends Day 1 and seeks a refund under the satisfaction guarantee:

A written request must be submitted on Day 1 before 9:00 PM to info@talaeducation.com.
The request must clearly state the grounds for dissatisfaction.
The management of Tāla Education will review the request.
A formal response shall be issued within 72 hours.
Only the tuition component is eligible for refund.
All ancillary charges (materials, food, accommodation, merchandise, logistics) remain strictly non-refundable.

5. Non-Attendance & Withdrawal

Failure to attend the workshop does not entitle the participant to a refund.
Withdrawal after commencement does not entitle the participant to a refund beyond what is explicitly stated in the satisfaction guarantee.
Rescheduling, if offered, is solely at the discretion of Tāla Education.

6. Chargebacks & Payment Disputes

Participants expressly agree not to initiate chargebacks or payment disputes with their bank, card issuer, or payment gateway.

Any chargeback initiated in violation of this policy shall constitute a material breach of contract, and Tāla Education reserves the right to pursue recovery of fees, legal costs, and damages.

7. Limitation of Liability

Tāla Education shall not be liable for indirect, incidental, consequential, or special damages arising from participation or non-participation.

8. Force Majeure

Tāla Education shall not be held responsible for cancellation or postponement due to events beyond reasonable control, including but not limited to acts of God, government orders, natural disasters, or public health emergencies.

In such cases, participants may be offered rescheduling options.

9. Governing Law & Arbitration

This Policy shall be governed by the laws of India.

Any dispute arising out of or in connection with this workshop shall be resolved through arbitration in accordance with the Arbitration and Conciliation Act, 1996.

The seat of arbitration shall be Bangalore, Karnataka.
The proceedings shall be conducted in English.
The decision of the arbitrator shall be final and binding.

WORKSHOP TERMS, REFUND & CANCELLATION POLICY

Pune Workshop

This Policy applies to workshops conducted by Tāla Education Private Limited in Pune.

1. Communication

All official communication must be submitted in writing to:

Email: info@talaeducation.com
Phone: Official Office Number of Tāla Education

Only written communication shall be treated as valid notice.

2. Cancellation Policy

Cancellation requests must be submitted at least 7 (seven) calendar days prior to the workshop date.

Cancellations Within 7 Days

If cancellation is requested within 7 days of the workshop:

A minimum of 25% of the total workshop fee shall be retained towards:

Registration kit
Printed materials
Pre-ordered meals
Administrative and logistics costs

3. No Refunds After Event Date

Refund requests submitted on the event day or after the event date shall not be entertained.
Non-attendance without prior written cancellation does not qualify for refund.

4. Refund Requests After Day 1 Attendance

Any dissatisfaction-based refund request must be submitted on Day 1 in writing to info@talaeducation.com.
Requests must clearly state the grounds.
A formal response shall be issued within 72 hours.
Only the tuition component may be considered.
Food, materials, merchandise, and other ancillary charges are strictly non-refundable.

5. Chargebacks

Participants agree not to initiate chargebacks or payment disputes. Any such action shall constitute breach of contract.

6. Limitation of Liability

Tāla Education shall not be liable for indirect or consequential losses.

7. Force Majeure

Tāla Education reserves the right to reschedule due to circumstances beyond its control.

8. Governing Law & Arbitration

This Policy shall be governed by Indian law.

Any dispute shall be resolved through arbitration under the Arbitration and Conciliation Act, 1996.

Seat of arbitration: Bangalore, Karnataka
Language: English
Award: Final and binding

Shipping Policy

At Tala Education Pvt Ltd, we strive to ensure your orders are processed and delivered efficiently. Below are the key details of our shipping policy:

Shipping Charges, Taxes, and Title Policy

Any applicable shipping and handling charges will be displayed on your order confirmation form.
Orders placed on weekends (Saturdays and Sundays) or public holidays will be processed on the next business day.
As a security measure, initial orders and those shipping to alternate addresses may undergo extended verification.
We reserve the right to make partial shipments, which does not exempt you from payment obligations for the remaining items.
All items are shipped under a shipment contract, transferring the risk of loss and title to you once the product is handed over to the carrier.

For further details about shipping rates, delivery timelines, and potential delays, please contact us at [Insert Tala Education support contact information].

Billing & Payments

All purchases will be accompanied by an official GST invoice.
Orders prepaid via online payment methods will be processed and shipped once payment confirmation is received.

Delivery Mode

Orders are generally processed and dispatched within 2–3 working days, subject to stock availability. Certain product categories may have longer lead times due to their nature.
In case of significant delivery delays, you will be informed promptly.
Delivery to some locations may be restricted due to regulatory requirements or carrier limitations. If your area is non-serviceable, we will notify you after your order is placed.
Delivery timelines depend on your location and the chosen shipping method.

Return Policy

At Tala Education Pvt Ltd, we strive to ensure that all products are delivered in perfect condition. Please review this return policy carefully to ensure a seamless experience.

Returns and Refunds

Kindly confirm that the product meets your requirements before placing your order.
We do not accept returns for any reason other than manufacturing defects or damage during transit.
If you receive a product with a manufacturing defect or damage, please inform us within 48 hours of delivery via email at response@talaeducation.com or call us at +91 97310 55913.

Non-Returnable/Non-Refundable Items

All items purchased are non-returnable and non-refundable, except in cases of manufacturing defects or transit damage.
Products sold under clearance sales cannot be returned or replaced.
If you notice that a package is tampered with or damaged, please refuse delivery and return it to the courier representative immediately.

Reporting Issues

To raise a claim, please provide details of the issue, along with photographs or a short video, and send them to response@talaeducation.com.
Claims submitted after 48 hours from delivery will not be considered.
Please do not send back any product without receiving a return authorization from our team. Products sent without prior approval will not be processed.

Grievance Redressal

For any concerns, email us at response@talaeducation.com or call us at +91 97310 55913.
Our team will investigate the issue and work toward a resolution.

Refund Process

Refunds are processed through the same payment method used for the original transaction.
The refunded amount will reflect in your account within 15 working days, subject to your bank, credit card issuer, or payment gateway policies. Tala Education will assist in case of delays, but we are not responsible for delays caused by third parties.
Refunds will only be issued after the product is received in its original condition and inspected by our after-sales team.

We are committed to resolving your concerns as efficiently as possible. For further assistance, feel free to reach out to us at any time!

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Our website address is: https://talaeducation.com.

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